MY Favourite

*This ought to make you feel better about your computer skills! If
you skip any, you have to read the last one! Unbelievable, but
supposedly all true!!!! *

===============================================================
Tech support: What kind of computer do you have?
Female customer: A white one...

===============
Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No , wait a minute... I hadn't inserted it yet... it's still
on my desk... sorry....
===============
Tech support: Click on the 'my computer' icon on to the left of the
screen.
Customer: Your left or my left?
===============
Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on "start" for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.
===============
Customer: Hi, good afternoon, this is Martha, I can't print. Every
time I try, it says 'Can't find printer'. I've even lifted the printer
and placed
it in front of the monitor, but the computer still says he can't find it...
============== =
Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.
===============
Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.
===============
Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there
another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...
===============
Tech support: Your password is the small letter "a" as in apple, a
capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
== =============
Customer: can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
===============
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.
===============
Customer: I have a huge problem. A friend has placed a screen saver on
my computer, but every time I move the mouse, it disappears.
===============
Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get
the circle around it?
===============
A woman customer called the Canon help desk with a problem with her printer.

Tech support: Are you running it under windows?
Customer: "No, my desk is next to the door, but that is a good point.
The man sitting in the cubicle next to me is under a window, and his
printer is working fine."
===============
And last but not least...
Tech support: "Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen.
Now type the letter "P" to bring up the Program Manager."
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: "P".....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!


While doing business

I was barely sitting down when I heard a voice from the other stall saying: "Hi, how are you?"

I'm not the type to start a conversation in the men's restrooms at a rest stop but, I don't know what got into me, so I answered, somewhat embarrassedly: "Doin Just Fine!"

And the other guy says: "So what are you up too?"

What kind of question is that? At that point, I'm thinking this is too bizarre so I say: "Uhhh I'm like you, just traveling east!"

At this point I am just trying to get out as fast as I can when I hear another question.

Can I come over to your place after while?

Ok, this question is just wacky but i figured I could just be polite and end the conversation.

I tell him, "Well, I have company over so today is a bad day for me!"

Then I hear the guy say nervously...











"LISTEN"

I'll have to call you back,
there's an idiot in the other stall who keeps
answering all my questions,

*************************************************

Call Centres

Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."
(At this point I had to put the caller on hold to tell the rest of the tech support staff what had happened. I couldn't, however, stop from giggling when I got back to the call.)
Tech Support: "Ok, did you type 'click' with the keyboard?"
Customer: "I have done something dumb, right?"


*******************************************************

One woman called a toll-free line to ask how to install the batteries in her laptop. When told that the directions were on the first page of the manual the woman replied angrily, "I just paid $2,000 for this stupid thing, and I'm not going to read the book."

*******************************************************

Customer: "I received the software update you sent, but I am still getting the same error message."
Tech Support: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"

*******************************************************

Customer: "I'm having trouble installing Microsoft Word."
Tech Support: "Tell me what you've done."
Customer: "I typed 'A:SETUP'."
Tech Support: "Ma'am, remove the disk and tell me what it says."
Customer: "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support: "Insert the MS Word setup disk."
Customer: "What?"
Tech Support: "Did you buy MS word?"
Customer "No..."

*******************************************************

Tech Support: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"

*******************************************************

At our company we have asset numbers on the front of everything. They give the location, name, and everything else just by scanning the computer's asset barcode or using the number beneath the bars.
Customer: "Hello. I can't get on the network."
Tech Support: "Ok. Just read me your asset number so we can open an outage."
Customer: "What is that?"
Tech Support: "That little barcode on the front of your computer."
Customer: "Ok. Big bar, little bar, big bar, big bar . . ."